EGOCMS chat module

Interactive communication made easy

The new chat module from EGOCMS enables automated and efficient communication for companies, public institutions, universities and clinics. With smart AI integration, it offers a direct, context-based response solution for your users.

Highlights of the chat module

✅ Flexibility

Connection to the content of individual or multiple clients
Access to internal and external sources

✅ AI-supported answers

Intelligent, context-relevant communication based on your content

✅ Increase in efficiency

Automatic processing of recurring enquiries
Relief for support and service teams

✅ S imple integration

Seamless integration into existing EGOCMS environments

Possible applications

Municipalities & local authorities

Opening hours and application forms: Automatic provision of information on offices, deadlines and forms.
Waste calendar and local services: Provision of up-to-date collection dates, recycling instructions and local contacts.
Tourism: Questions about excursion destinations and events are answered quickly.

Universities & educational institutions

Student services: course schedules, exam registrations, campus information
IT support: optimisation of internal service requests

University hospitals & healthcare

Patient communication: appointment enquiries, department information
Hotline relief: reduction of waiting times through automation

Advantages at a glance

✅ Efficient communication - fast responses for your target groups
✅ Higher satisfaction - improved service quality
✅ Process optimisation - Reduced workload for employees
✅ Accessibility - support from AI tools such as text creation and alternative texts

Ready for the future of digital communication?

👉 F ind out now and get started!
Further details on the EGOCMS chat module: help.egocms.com