/support.svg "Support"){kind=icon}
Telephone support
Phone support is available Monday through Friday from 8:00 am to 5:00 pm and provides direct assistance with questions or problems. Customers can communicate in real time with knowledgeable staff during our business hours to get a quick resolution to their concerns. This ensures efficient communication and speedy resolution of concerns for smooth operation and high quality standards.
Helper.World
Helper.World is also integrated into EGOCMS. This allows editors to communicate with each other or with EGOTEC support via chat or phone call. Live transmission of the screen is also possible with Helper.World. This supports effective communication and enables concerns to be dealt with promptly to ensure trouble-free operation and a first-class quality standard.
/24_7-support.svg "24.7 support"){kind=icon}
24/7 support
Our paid 24/7 support service provides direct assistance at any time. Customers and system users can communicate in real time to receive immediate solutions to their concerns. This ensures smooth communication and prompt resolution of concerns to ensure a consistently high standard of quality and uninterrupted operation. Rely on our 24/7 paid support to assist you at all times.