The defect detector module in detail
The "Defect Reporter" module in EGOCMS is a powerful tool for the efficient management of defects and problems. Users can report defects, sort them by category and status, and be protected from spam thanks to effective captcha protection. The clear overview page, individual viewing rights and a comment function promote easy management, communication and resolution of defects. Versatile, this module is ideal for facility management and urban infrastructure management.
-
Easy reporting of defects: Users can easily record defects via the form, simplifying the reporting procedure.
-
Categorisation and status: Defects can be divided into customisable categories and can have different statuses to track their progress.
-
Spam protection: The captcha on the form protects against spam and ensures that only legitimate reports are considered.
-
Clear management: The overview page provides a clear and orderly presentation of all messages, making it easier to manage and search for deficiencies.
-
Permissions: The pages are provided with viewing rights so that processors and creators can see more information than normal visitors. This ensures targeted processing and monitoring of deficiencies.
-
Comment function: The ability to add comments to messages encourages communication between users and editors to facilitate problem solving.
Comment function:
The comment function on the report page allows editors and creators to communicate and collaborate directly on the resolution of defects. Here they can share additional information, progress and suggested solutions, which leads to more efficient defect handling. This feature promotes transparent communication and faster completion of tasks.